Last updated: April 9, 2026
This Privacy Policy explains how Dunes Resort (“we,” “us,” or “our”) collects, uses, shares, and protects information when you use our website and related guest-facing digital experiences, including browsing content, creating an account, making or managing reservations, RSVPing for events, or signing up for communications.
By using our site, you agree to the practices described in this Privacy Policy.
Information we collect
We collect information you provide directly when you fill out forms, create an account, make a reservation, RSVP for an event, or contact us. This may include your name, email address, phone number, mailing address, account credentials, and any details related to reservations, event participation, or inquiries. If you engage in booking or payment-related processes, payment information may be collected and processed through secure third-party systems.
We also collect certain information automatically when you use the site, such as your device type, browser, IP address, and how you interact with the site. This includes pages visited, actions taken, and general usage patterns, which may be collected through cookies and similar technologies.
How we use your information
We use your information to operate the site and provide guest services, including managing reservations, processing event RSVPs, maintaining accounts, and responding to inquiries. We may use your information to send service-related communications such as confirmations, updates, and important notices related to your activity.
If you choose to receive marketing communications, we may use your contact information to send promotional emails and updates about the resort. You can unsubscribe from these communications at any time using the link provided in those messages.
We also use information to improve site functionality, understand how users interact with our services, maintain records, and support our internal operations.
Sharing of information
We do not sell your personal information. We may share your information with service providers that help us operate the site and deliver guest experiences, including platforms used for reservations, communications, and website management. These providers process information on our behalf as needed to support functionality such as booking, email delivery, and account access.
Third-party services and links
Our site may include links to or integrations with third-party platforms. We do not control those services and are not responsible for their content, availability, or privacy practices. Your use of those services is governed by their own terms and policies, and we encourage you to review them when interacting with those features.
Cookies and tracking technologies
We use cookies and similar technologies to support core site functionality, analyze usage, and improve performance. These technologies help us understand how visitors use the site and enhance the overall experience. You can manage cookie preferences through your browser settings, though some features of the site may not function properly if cookies are disabled.
Data retention
We retain information for as long as necessary to fulfill the purposes described in this policy, including supporting reservations, event participation, guest services, and operational or legal requirements.
Data security
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage can be guaranteed to be completely secure.
Your choices
You may update or correct your account information and opt out of marketing communications at any time. Depending on applicable law, you may also request access to or deletion of your personal information by contacting us.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. When we do, we will update the effective date at the top of this page. Your continued use of the site after changes become effective indicates your acceptance of the revised policy.We may also share information with third-party services when you choose to interact with features powered by those services, such as booking tools, payment systems, or event platforms. In addition, we may disclose information where required by law or where necessary to protect our rights, guests, staff, or operations.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Dunes Resort
333 Blue Star Hwy
Douglas, MI 49406